What a drama! The food was very bad, the personnel was very unfriendly. The room was filled with hairs that didn't belong to us; they didn't get rid of those. The pool was filled with dead crabs and hairs. We stayed there during a tropical storm and the personnel didn't help us at all when we asked them for help. We had to arrange our own evacuation. I don't recommend this hotel to anyone. Our vacation was ruined because of the bad hotel and the weird and very unfriendly personnel.