This was the worst hotel experience of my life. I have spent thousands of nights in hotels around the world in my life, but the stay at the Regente was the worst. The rooms are small, at times there is no hot water from the showers. Hotel is frequented mainly by large groups - feels like a zoo at times. Also whilst I was there major renovations were taking place. I was disturbed at 7 am by noises from workers, drilling and hammering, not ending until 7pm. The icing on the cake was the abysmal customer service. On 4 different occasions I asked to talk to the Manager. He never ever even bothered to contact me. I wrote to Golden Tulip and complained - never heard back from them either! I will never again stay in their hotel due to the inaction of one person. They totally ruined my holiday.