The hotel was just new and looked neat. Not in Bulgarian style. For culture you shouldn't go to the Sunny Beach. Nessebar was fun, but you'd better rend a car and explore the inland and the coast. Then you'll see true Bulgaria and the really friendly locals! The rooms were near, the drain wasn't great, so the bathroom got wet. Daily clean towels. If you left a tip for the cleaning women, then you got newer and softer towels. The personnel was friendly too, especially if you ask them about the country and if you show interest in the language. The all spoke English. The breakfast was a bit poor, but in Bulgaria they only had breakfast with a cup of coffee. Quite doable though!