I had a fabious time in Opal hotel, and my compliments to the whole staff. I had just problems with the people, they called themself "group of people".
One day one of this people just took my parasol in front of me and blame me that I stole that from them and that wasn't true. And another day, I went for some shopping and a woman also from this group said to me can I lay at your sun bed for the moment you are gone and I said no problem, and the minute I came back the lady was gone and another man also from the group was laying at my sun bed and laugh and said to me now this is not your sun bed. So I was so angry with this "group of people", and I just want to say I had problems with them and their behaviour was far from nice. So what happen with them was their oun fault. Hold on to the rules, your are a guest in their country and their hotel.
And if you have a big mouth, things happen to you. My love goes for the treatments again for the whole staff, especially for the hotel manager.