We were quite pleased with the accommodations. The room was spacious and clean and the furniture was better than acceptable. We found most of the staff gracious and helpful, particularly the day bellman upon our arrival, who gave us lots of good info on what to do, how to get around, etc. We also got a great restaurant recommnedation from the night bellman. The manager talked to us when we were waiting in the lobby for a shuttle and he seemed to be a caring and sincere individual. The only downside was on checkout; when we reported a minor problem with the room, the desk clerk seemed completely indifferent and we doubted that it ever got to someone who would do something to fix it. It seemed that she could not have cared less. Overall, however, it was a great value for Vancouver and we would have no hesitation about staying there again.