Reviews Hotel Chateau Victoria ***

This is the second time I have stayed in this hotel. Like my past experience, I found the staff to be exceptionally courteous and helpful. The hotel is nice and clean and the room comfortable. Furthermore, it is conveniently located in walking distance of everything you need and most of what you want to see in Victoria.

Above all, the value I received was what brought me back. I got a classier hotel for the price one would normally pay for a motel.

We would stay at the Chateau Victoria again! We didn't have a great view out the window, we looked out onto the parking lot, But there is a great view from the restaurant at the top of the Chateau! The room was a little small, but clean, comfortable and quiet. The staff was all very helpful and friendly! The location is great if you want to spend time at the harbour, shop, or visit the museum, Imax theater or go for tea at the Empress!

Yes.

I would recommend it. I was impressed by the service at the front desk. There was a misunderstanding with my reservation (I cancelled the first night; somehow the reservation dept. cancelled my entire reservation), yet despite being booked up for a busy weekend, they found me a room and were very polite and professional in dealing with me (an upset, tired traveller). I liked the fact that there were two restaurants catering to two different needs: casual and comfortable (great value, good food, friendly and professional service); and formal with a view. My room service was on time, delicious and hot. The bed was quite comfortable with nice bedding (fresh pillows, warm comforter). Overall the room was clean, quiet and had all I required (TV, wireless internet, fridge). I didn't have frills such as a view, but considering the rate I was paying, this is reasonable. The location is very convenient for tourists in Victoria as it's in walking distance of all the main downtown and inner harbour destinations. Perhaps what I liked best about my stay was the value. The price was comparable to what I've paid in Victoria for lesser hotels. Actually, I would say the price is comparable to what I generally would expect to pay for a MOTEL, forget a four-star hotel. I travel often to Victoria and I will definitely choose this hotel again (assuming you continue to offer a comparable rate). Every staff member who dealt with me was courteous and made me feel welcome. And the free apples in the lobby were a nice touch!