i had read some bad things about it but all in all it was not so bad. There were some things we came across but i think you have to look beyond that a bit, and especially don't let it influence your holiday. The rooms were clean and so was everything else. They really took good care of that. the food was also good, but often the same things. The staff, except for a few, were not so friendly. The beds are hard and not very good for your back. The soft drinks were fake and not drinkable. The animation was not much either. Too bad, but i really can't get upset about it, cause we haven't spend that much time at the hotel anyway, We find our own fun.