Lovely staff, lovely location. El Gouna is beautiful. Hotel has rooms in hotel blocks or rooms by lagoon, steps into water 'bungalows'. Food is good, always something to eat at buffet, something cooked on grill outside sometimes. Breakfast choice is excellent, always something to chose from and Im a Fussy eater. Downtown is 5/10 minute stroll, lost of shops and restaurants and bars, no hassle, low key, cobbled streets with main square, love it. Stayed twice now and going back again for Xmas and new year. Hotel is being updated slowly as a little tired in places but overall great value. High,y recommend the staff, they are so helpful and make the holiday. See you at Christmas!