excellent holiday. from the moment we arrived at the hotel, the front of house manager Mr Hany, upgraded our room free of charge to a deluxe room. And looked after us during our stay. The hotel was very clean, staff very friendly and could not do enough for us. The room we had , had a fantastic pool and beach view. Guest relations team are very helpful. Especially Sam who personally looked after us throughout the 2 weeks we were there. All the bar staff abd restaurant staff were always there if we needed anything. The animation team were something else. They kept the guests entertained all the time., especially Paola & Gloria. 2 fantastic ladies and both extremely funny and crazy... We have become very good friends with them. The 3 pools cater for everyone and then on top of that you have the beach. I would recommend that you hire one of the cabannas on the beach for a day, wonderful experience. All in all this is a holiday for adults and children, all people are catered for.