Hotels Puerto del Carmen

We stayed 1st week of Sept 2018.
Pos. Nice, modern resort, well maintained. Rooms are good equipped and luxurious. Personnel (at reception, maintenance people, in the restaurant etc.) is very polite and helpful. Good food, lot of choice. Good value for money.
Neg. Seats at the pools are ‘overused’. Sometimes poor internet. We found the theater area not good organized. We’ve seen better shows, sometimes it wasn’t so professional. There is a strict policy for towels at the pools but is not followed at all. The restaurant and bar are stressful....

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First positive:
Very big room, with separate bedroom. Wifi working OK in the room. Clean every day clean towels. Location of the hotel perfect, close to beach, nice avenue, closeby some small shops.
Entertainment performers good. Sound quality from quest entertainers good, hotel own speakers very very bad, way too loud and lowsy sound quality.
Some very friendly staff.
Negative:
Rooms are old. Majority staff only speaks Spanish very unfriendly, negative attitude. Location main restaurant inside no beach or pool view.
Food quality very poor, little variation. mostly cold.
Stupid reservation system for some restaurants where there is plenty of place....

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Small island, great place to be.
If you want all inclusive with all kind of perfect food and drinks, even cava and always halfboard with breakfast and each night different theme kitchen with life cooking.
Warm outsite swimmingpools and shows every night in the theatre.
Big suites with great beds and shower and own terras.
Much culture , museums and culture and 2 golf cou...

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Beautiful food even for picky eaters. Friendly staff. Beautiful complex. Great entertainment. Fantastic location. Very relaxing....

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10 minutes in a taxi from the airport yet there is never any noise from the airport
A warm welcome every time from wonderful hard working staff
Beautiful rooms, spotlessly clean, whatever category you stay in
Outstanding food and the best we have ever had in an all inclusive
Wonderful, high quality branded drinks, served with flair from great bar staff
Beautiful grounds, 5 minutes stroll to the beach, set on a very pleasant promenade if you want to actually leave the hotel but we don't ever feel the need
Just a very special place to relax and unwind in beautiful surroundings with tremendous staff who will do anything to help
What more could you want...

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