At first the hotel and rooms look beautiful/ The food was decent, but not according to the standards of a 5 star hotel. A shame that the staff is so corrupt. Everyone from our group (about 50 people) were scammed with the phone bill which often was 3x the amount of minutes called. According to our standards it wasn't a lot of money so most of them paid after grumbling about it. But 3 people who refused to pay out of principal got security send to them and were also insulted on top of that...Absolutely not a correct hotel and so absolutely not recommended. European hotel chains are more correct on this point.