This is a hotel that you can recommend your friends. They won't be dissapointed. The hotel is 10 to 15 minutes away from the old city center (Palazzo Vecchio). We had a room with breakfast, which was good. Service was friendly. Hotel Rapallo is situated along a busy street though. The rooms in front are bothered by this. We arrived late and all other rooms were taken at that time. The next day we were tranfered without any problem to a more quiet room. Staff has good information and is helpful. Plenty of restaurants in the same street in the direction of Santa Maria Novella. Ask the staff too.