Don't know where to start. Our accommodation, the Bonthi Beach bungalows, were lovely and spacious. Were air conditioned, with an outdoor bathroom. if you walk out the door, you're on the beach!
The dive school was the reason we went- they were so helpful. Nothing was a problem, you put your name down on any trip you wanted to go on, and joined boat dives if you weren't sure. The marine life was astonishing, the highlight was the turtles, eels, triggerfish, sharks and rays.
Customer service? They did everything for you. If there was something you wanted to change, they changed it. Very smiley and happy to help.
However, things aren't cheap. A bottle of water is around 5$, and souvenirs can cost a lot more.
As I said below, the food was gorgeous, and I'm a veggie, and I found something nice to eat every single meal.
There was nothing I would complain about. If you want good diving, and a comfortable place for non divers too. Highly recommend it!