We stayed in hotel Shangri la Caribe in september 2004. When we booked we specificly took a Playa room. Which means, seaview, space and luxury. Our vacation was , in one word, Fantastic!! Lots of credits for all the employees! The chef, the gardener and everyone else was very kind, attentive. Hygiene was also very good. Hurricane Ivan hit us monday september 13th. The eye of the storm was going to come on land between Playa del Carmen and Cancun. Despite the fact that it was 18 years ago since it was neccesary, the evacuation went well and especially without panic. Mainly cause of the employees and the owner who even let them use his car to evacuate the guests! We will be touring Mexico again next year and we will definitely make this hotel our end-destination again! An oasis of rest, luxury and nice atmosphere!