I made a reservation through touroperator. On the day of arival there was no one there. I called , waited 4 hours with coming back. I booked another hotel across a street. I understand things could happened. My credit card has been charge for the full amount of my reservation cost. Means people alive at the property and they can charge the cards but hey cant return your calls and be there during the business hours. I contacted touroperator they said that I can go back and they will return me my money because they cant do the refund. LOL I did came back the following day , no one was there again. I wasted another day during my stay in Netherlands and Europe. I came back today and no one is here again. Such a joke and most horrible experience. Because of people like this dude I have no desires to come
Back.