Well signposted and easy to find. Good parking at reasonable rates (for Rotterdam).
Friendly, welcoming and informative reception staff. We were shown to our executive cabin in a very quiet (thank heavens) area of the ship. Also very kindly offered assistance with luggage on arrival. Stored our luggage next day too.
The cabin was very clean, spacious and beautifully furnished with original pieces from the ship´s days as a transatlantic liner. Comfy bed, excellent quality linens. Good lighting, excellent facilities. Really excellent housekeeping and much appreciated. Good shower. Well ventilated. Big windows with good views. Very private. Very quiet.
The bar really let SS Rotterdam down.....it could be such a lovely room, but was in need of a damn good clean when we visited. Floors needed sweeping/vacuuming of crumbs and debris. This was true of reception area floors and elevators too. Maybe the downside of so many day visitors? Bar surface and tables needed clearing of used glasses/plates/cutlery and wiping down (absolutely swimming in beer etc). One member of staff (young lady) seemed to be doing all the work (tho not very happy doing it) while the only other member of staff (young man) appeared to be stocktaking or tending to admin. Both needed to work on their appearance and people skills....maybe they should take a good look at the charming guides on ship´s tours? Rather a lot of kids running around (day trippers?) , which would of course be fine IF there was an alternative bar/lounge/quiet area for adults. Really not the place for a relaxing drink at the end of a long day. Fearing a similar situation in restaurant we opted to dine elsewhere.
We loved the full tour (superb guides) of the ship. Don´t miss this even though an optional extra at additional cost. Well worth the price. Good water taxi connections to (sister) Hotel New York and most areas of the city. The views from the ship are great. In all we enjoyed our stay and found it very good value for the level of comfort and special atmosphere in the executive stateroom, but found the bar/lounge areas disappointing and not in keeping with the stylish room we had booked. Maybe better outside school holiday times?