We've spent a wonderful week at this hotel. Fine breakfast with lovely fresh bread every day. The hotel had a dinner arrangement which we didn't use. Well taken care of 3-4 course dinner and they even had a stone grill evening. Every night they had live music (dancing) with several performances (ballroom a.o.). There's a hotel bus service (free but you have to register) to Funchal. In the village Canico (up the hill) you'll find several restaurants that serve fine food. We also had some (rough) walks with the help of a guide. We also relaxed at the salt water pool of the hotel. The sun wasn't present constantly but the temperature was great and that's makes the stay fine!
Upon arrival it appeared that because of a technical malfunction of the computers, our room was still booked till Saturday for someone else. As an alternative we could stay two nights in the hotel next door, 'Riu'. And we got a voucher for a free evening meal in the most expensive restaurant at hotel oasis atlantic. The Riu hotel is of a higher standard and better quality. For us it was a pleasant mistake which gave our holiday a boost. A disappoinment when we saw which room we got in hotel 'oasis atlantic'. next time the riu hotel will be the hotel of our choice and the extra money is certainly worth it. the management from 'oasis atlantic' did all they could to put right their mistake, I know few hotels who would have also acted upon it.
Also this: the car rental service is not at the airport, the car you get is so full of dents and scratches, that it is difficult to prove that you did not cause them, even if you would report that in advance. We bought it off with 49 euros.
A large and clean double room. Great breakfast. Kind personnel. A shop inside the building. A lovely environment. No shops or village around though. The village is located on a hill. You can go there by bus. There's a bus going to Funchai, it won't cost you anything (20 minutes). Great restaurants in the area. Some steep hills. I can recommend hiring a car in your own country, because it's not possible to hire one during August. Having a car is very nice in this area.
The accommodation and the facilities of the hotel were good. The shower and the bath were very nice. Friendly personnel. The food in Madeira wasn't that great.