Arrived around 4pm on Xmas Eve to find accommodation cold, dark & smelling badly of damp - very unwelcoming! It had been unoccupied for 6 weeks & not heated or aired prior to arrival despite known problem of dampness. Electricity charges are very expensive, but despite heating bedrooms, could not get rid of dampness in beds (lots of mildew around windows too) - left 4 days early due to this discomfort!
The balcony conservatory was barely used because it was so cold & you had to avoid the numerous roof leaks! Internally, the lodge is tired & jaded, with worn furnishings, scratches & chips to the floors & wooden surfaces - definitely not standard expected! The walls & cistern of the toilet on the upper floor were constantly running with condensation.
Shower in the en-suite bathroom wouldn’t work & water pressure in the main bathroom meant that showers were very short with barely any water & the temperature fluctuates from scalding to freezing!
On check-out staff rude & disinterested!!