Organization: I thought the beds of this location were absolutely bad. Rock-solid mattress of which the bottom was broken at several points. These were temporary repaired by the manager with some tape.
Furthermore, our couch gave way!
I actually think that the way in which you experience a holiday depends on the quality of the night rest and a good bed and mattress is essential in this. All travel organizations should take a good look at this and question what kind of mattress you prefer.
This will be my next search criterium in the future or else I just don't book anything!