last year I went to this hotel in the summer and the quality of the hotel also disappointed me a lot. There were many people sick because the food there was very bad. Furthermore you had to fight indeed for your deck chair at the pool. The worst thing, I found, however, was that there were cockroaches in the bedrooms (very thick large ones), where they do nothing about.
Positive thing about the holiday was, however, that there were many Dutch people, with whom we had had much fun. This year I will not go to 4 stars hotel though, but to a 5 star hotel, so that I am certain, that it will be a lot better than last year!