What a disappointment at Unsaphire, a room with separate nursery that we had booked was only given to us after heavy negotiation. There was a stench in the room with carpet, absolutely filthy!!! Air-co in the room was broken, under a flat roof on the 3rd floor and so very hot at 40 degrees.... The 99% Russians always get served first, and they take without pardon. Staff only want to learn how to speak Russian. Every day the same in large tins in the stuffy cattery, enjoy your meal!!! Pool was good, beach clean, clear ocean, wonderful view. Until midnight noise from the Russian entertainment microphone. Sleeping with 2 little kids and 40 degrees is hard then. In short, shame of our holidays and money!!!!