Staff wasn't friendly at all, we had a burglary as well! They took some stuff and the staff didn't care at all. Ideal location though, nice food, and nice walks in the evening. Don't forget the shops in bal houber, nice paradise for the shopaholics. Take a boat trip from Bayside market, rent a car and drive to fort lauderdale. It's so beautiful. Newyear was fun on ocean drive, very crowded, lots of music and happy people. We won't go to the Tudor again though.