We are a family with children and had a disapointing experience. The swimming pool had little or no shadow. We took or own umbrella for the sun. That was not allowed according to the life guard. But no alternatives were given. It was "part of the rules", because an accident happened some while ago. So in fact, we were obliged to stay in the sun! (take in notice that the sun was even hotter at the tent place). Very strange; a swimming pool with almost no shadow places and not permitting your own solution.
Furthermore; the cleaning of the toilets was poor. Of course the guests make a waste themselves, but the poor cleaning doesn't compensate the waste. Last but not least, the price/quality is bad. I like it for the owner to make good money (with his Audi SQ5 car), but maybe an extra cleaning or investing in umbrella is an good alternative.
For childeren, the facilities are good. Nice playground.
And; the weather is good :-)
Karen, Front Desk Manager, DG,
Our goal is customer satisfaction.It is hard to have unanimity, but we try our best to ensure you have a great holiday. Concerning price/quality: Various organisations send their inspectors, to check.These people stay during different periods to make sure all is in line with quality standards, our advertising and French laws on safety and hygiene.When you booked, you knew the price. All services are provided as on the brochure and website. There are shadow places at the lagoon, but we are looking into a solution to provide even more.
The sanitary facilities are cleaned 3 times a day, morning, afternoon and evening. We cannot be held responsible for clients that make a mess; we cannot pass after every client.To complete your information, these last 2 years, managers have invested more than 9 million € in the campsite and they also have an A7 and a Patrol. Our guests are owners of Ferrari, Audi, Citroen, Kia, ... It does not change anything for us, obviously it changes something for you